ERP and CRM

Partner your business with a team that knows how to maintain the optimal performance of your critical applications

U3 has in-depth experience in EAS consulting, and can help ensure that your enterprise applications work the way they should. We collaborate to understand your business so we can deliver attuned and comprehensive enterprise application management solutions that reduce costs, minimize risk, improve ROI and support your long-term objectives.

U3’s SAP Services

All-inclusive and complementary services to cater to your software, applications and product needs

SAP Application Management Services

  • SAP Shared Services

    SAP implementations require a dedicated, skilled staff, and supporting such an in-house team can be very costly. U3’s shared services let you take advantage of the wide range of SAP skills in our large pool of experienced staff.

  • SAP Skill Factories

    Some organizations require greater expertise in areas such as business warehouse and Advanced Business Application Programming. U3 creates skill factories dedicated to specialized SAP application development and maintenance.

  • SAP Application Management

    Depending on your organization’s needs, we can deliver end-to-end SAP application management services through offshore and hybrid onshore or offshore models. We also complement SAP management services with infrastructure management services.

SAP Implementation and Roll-Out Services

  • Greenfield Implementations

    U3 has an extensive track record of successful Greenfield implementations for several leading enterprises. We are rigorous in delivering rapid, high-quality deployments.

  • Legacy System Migration

    New devices and platforms, acquisitions and mergers add to IT complexity. U3 services move enterprises beyond their legacy systems for greater productivity and efficiency. We improve end-to-end value chains and prepare your infrastructure for next-generation opportunities.

  • Rollouts and Rapid Deployments

    Expansion into new geographies changes business realities. Our SAP experts work closely with you to deploy high quality solutions that require minimum effort and meet aggressive timeframes

SAP Mobility Services

  • Managed Mobility Offering

    U3’s Managed Mobility Offering services span consulting, installation, hosting and maintenance over a secure cloud.

  • Design Thinking Workshops

    We share our deep understanding of mobility and business processes with clients to collaboratively develop solution and technology strategies.

  • Independent Consulting and Prototyping

    Working closely with our clients, our SAP mobile specialists build solution roadmaps and architect effective, next-generation mobility solutions.

  • Implementation and Managed Services

    U3 SAP engineers implement custom-built, SAP-certified applications for global enterprises. After successful rollout, our managed services staff continues the support, efficiently resolving connectivity, performance and data access issues.

SAP Cloud Services

  • Cloud consulting and strategy services

    Analyze and evaluate application and business models, creating a detailed roadmap for your transition to the cloud.

  • Engineering and migration services

    Ensure a smooth transition to the cloud. SAP cloud migration experts employ SaaS and enablement platforms, testing frameworks and accelerators to effectively integrate business applications with private, public and hybrid clouds.

  • Cloud management and operations

    Maximize cloud availability, speed and agility to allow your IT team to focus on core business issues.

U3’s Oracle Services

Bolster your company’s abilities with the power of Oracle

U3 provides comprehensive Oracle services across Oracle’s e-Business Suite and cloud applications. Our strong domain expertise across various verticals and our pool of Oracle consultants enable us to deliver tailored solutions that meet our clients’ unique business needs.

Cloud Applications Portfolio

  • Oracle Transport Management
  • Oracle Global Trade Management
  • Taleo
  • Fusion HCM
  • Fusion Procurement
  • Fusion Financials

e-Business Suite Portfolio

  • Oracle Financials
  • Oracle Supply Chain Management
  • Oracle HRMS
  • Oracle Project Accounting

Value Chain Execution

  • Oracle Transport Management
  • Oracle Global Trade Management

Oracle Implementation and Roll-Out Services

U3 deploys the full range of Oracle business applications for leading companies across multiple industries. We help to migrate from legacy systems to Oracle platforms and maximize your performance and efficiency with Oracle business solutions.

Our implementation services include:

  • Multiple implementation approaches
  • Template-based, rapid rollouts
  • Data extraction, cleansing and conversion from legacy systems
  • Integrations with third-party systems
  • End-to-end solution testing

Oracle Upgradation Services

U3 has the technical and functional knowledge as well as the performance track record to manage upgrades with minimal impact to your business operations. 

Our Oracle upgrade services include:

  • Oracle assessments of upgrades that provide insights into potential impacts on operations, budget and long term roadmap
  • Multiple upgrade approaches, including technical upgrades, functional upgrades and re-implementations to better fit client requirements
  • Business process workshops that address existing pain points and assess the latest software features
  • Customization reductions to reduce total cost of ownership
  • Multiple test cycles to ensure smooth transition in production
  • Training on new features from the latest releases

Oracle Application Maintenance and Support Services

U3 offers flexible support models to help clients reduce operational costs and maximize the value of their Oracle investments. We also stay current as technology evolves to deliver next-generation capabilities.

Our support models include:

  • Fixed managed services that provide end-to-end L1, L2 and L3 support with the flexibility to respond rapidly to support ticket volume
  • Collaborative support that delivers services along with the client’s IT organization
  • Development of solutions extensions
  • Development of platform migration tools such as forms, reports and databases

Oracle Cloud Application Services

We provide a complete spectrum of services for Oracle Fusion Financials, HCM, Taleo and Procurement products. We have delivery enablers such as ready-to-use implementation kits with all the required templates for data migration, implementation and training.

Our Fusion services include:

  • Implementation packages with a combination of modules that align with the clients’ strategic business objectives
  • Implementation guides and templates for rapid, error-free configurations
  • Questionnaire templates to quickly and effectively gather requirements
  • Configuration templates and sample test scripts to accelerate the implementation cycle
  • Implementation frameworks that offer end-to-end processes and that span cloud readiness assessment from implementation through maintenance, upgrades and support.

U3’s Salesforce Services

U3 acts as a helpful one-stop shop so you can maximize your Salesforce.com investment

By implementing Salesforce.com as a “Platform as a service” (PaaS), U3 can help you reduce operating costs while significantly increasing IT agility and fostering innovation. With Salesforce PaaS, you can provision and manage software and hardware with no added costs. Salesforce can also provide SaaS for CRM and digital marketing.

U3 also delivers end-to-end capabilities like user interface (UI) design, native controls and plugins for mobile platforms, and advanced analytics to ensure rapid ROI.

Our expertise within the Salesforce.com ecosystem includes:

  • Cloud-based web and mobile application development (PaaS)
  • Application development, maintenance and support for Salesforce solutions
  • Product development for AppExchange (Salesforce marketplace)
  • Integrations of Salesforce with on premise and cloud applications
  • Migration of on premise web and mobile applications to cloud
  • Application development on Heroku platform
  • Cloud-based CRM solutions
  • Cloud-based marketing solutions (ExactTarget, Pardot)
  • Cloud-based social listening solutions (Radian 6)